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What is the application process for a new water connection?
Application Process
- Submit application and required documents through an engineering office using the Benayat channel for the new premise.
- Pay the Capital Contribution using EWA payment channels.
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What are the required documents for the New Water Connection service?
- Official ID:
- Nationals and Residents ID card copy or ID card reading data
- Non-Residents Passport copy
- Commercial Customers Copy of the Commercial Registration Certificate or Establishment Certificate
- Water Supply & Service Agreement
- Copy of building permit
- Copy of address certificate
- Copy of title deed
- Copy of aerial map
- Copy of survey certificate
- Official ID:
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What are the service steps for the New Water Connection service?
Service Steps
- Submit application and required documents using EWA channels.
- Your application will be reviewed, and the site inspected to ensure the Customer Water Arrangement is as per EWA standards.
- Connection design will be prepared, required work permissions will be issued, and service fees calculated.
- Pay the quotation using EWA payment channels.
- Prepare for construction on-site, including the laying of pipelines, and meter installation.
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What is the service duration for the New Water Connection service?
21 Workings Days
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How are the service fees calculated?
Service fees calculated in accordance to the regulated pricing. For more details, please refer to Law No. 13 of 2006.
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Who can I contact for more information?
Content last updated : 25 August 2025