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How Can We Help You?

We're here to help and make it easy for you to reach out to us in a way that suits you. If you have a question, need support, or have a complaint or suggestion, you can reach us by phone, email, chat, or through the Tawasul system. We’re ready to assist you and look forward to hearing from you!

How Can We Help You?

Visit The National Suggestions & Complaints System portal Tawasul, to register a complaint or suggestion.

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Mazaya Customer Services Centre

Building 336 Avenue 24 Block 720 Zayed Town

Opening Hours

Sunday - Thursday
7:30 AM to 5:30 PM

Juffair Customer Services Centre

Building 83 Road 3941 Block 339, ​Kingdom of Bahrain

Opening Hours

Sunday - Thursday
7:30 am to 3:30 pm