العربية العربية
EWA, Kingdom of Bahrain.
EWA, Kingdom of Bahrain.
العربية العربية
EWA, Kingdom of Bahrain.
Hit ENTER to search or Esc to close
Filter by:
Credit Refund

Credit Refund

Credit Refund 

If you would like to request a refund of your credit balance in accordance with the terms and conditions, this service is for you!

Service Information

Service Information

If you are an owner seeking to claim the credit balance on your account, this service is for you!

Application Process

  1. Submit application and required documentation using EWA service channels.
  2. The application will be reviewed by the specialised team to verify that all requirements are met, and the customer will be contacted if needed.

Documents Required

  1. Refund Request Form (not applicable for online channels).
  2. ID card copy of both sides, or ID card reading data. 
  3. Official IBAN document.

Service Fees

  • No Fees 

Service Duration

  • 14 Working Days 

Service Steps

  1. Submit Application
    Submit application and required documentation using EWA service channels.
  2. Application Review
    The application is being reviewed by the specialised team to verify that all requirements are met, and you will be contacted if needed.
  3. Credit Refund
    Your credit will be refunded to your bank account.
  4. Your Service is Complete

If you are a tenant seeking to claim the credit balance on your account, this service is for you!

Application Process

  1. Submit application and required documentation using EWA service channels 
  2. The application will be reviewed by the specialised team to verify that all requirements are met, and the customer will be contacted if needed.

Documents Required

  1. Refund Request Form (not applicable for online channels).
  2. ID card copy of both sides, or ID card reading data. 
  3. Official IBAN document .

Service Fees

  • No Fees 

Service Duration

  • 14 Working Days 

Service Steps

  1. Submit Application
    Submit application and required documentation using EWA service channels.
  2. Application Review
    The application is being reviewed by the specialised team to verify that all requirements are met, and you will be contacted if needed.
  3. Credit Refund
    Your credit will be refunded to your bank account.
  4. Your Service is Complete

If you are an heir seeking to claim the credit balance of a deceased customer, this service is designed to assist you in claiming the deposit.

Application Process

  1. Submit application and required documentation using EWA service channels.
  2. The application will be reviewed by the specialised team to verify that all requirements are met, and the customer will be contacted if needed.

Documents Required

  1. Refund Request Form.
  2. ID card copy of both sides, or ID card reading data.
  3. Official IBAN document.
  4. Official Power of Attorney from all heirs or attendance in person at a customer services centre.
  5. Copy of religious ordinance document.
  6. ID card copies (both sides) or ID card reading data for both the deceased and the heirs.

Service Fees

  • No Fees 

Service Duration

  • 14 Working Days 

Service Steps

  1. Submit Application
    Submit application and required documentation using EWA service channels.
  2. Application Review
    The application is being reviewed by the specialised team to verify that all requirements are met, and you will be contacted if needed.
  3. Credit Refund
    Your credit will be refunded to your bank account.
  4. Your Service is Complete

If you have a credit balance on your account and would like to request a refund, this service is for you. Please review our terms and conditions, and then we’ll assist you in getting your refund!

Application Process

  1. Submit application and required documentation using EWA service channels.
  2. The application will be reviewed by the specialised team to verify that all requirements are met, and the customer will be contacted if needed.

Documents Required

  1. Refund Request Form.
  2. ID card, copy of both sides, or ID card reading data.
  3. Copy of the commercial registration certificate.
  4. Extract of the commercial registration certificate.

Service Fees

  • No Fees 

Service Duration

  • 14 Working Days 

Service Journey

  1. Submit Application
    Submit application and required documentation using EWA service channels.
  2. Application Review
    The application is being reviewed by the specialised team to verify that all requirements are met, and you will be contacted if needed.
  3. Credit Refund
    Your credit will be refunded to your bank account.
  4. Your Service is Complete