Close Account

Close Account

If you would you like to close your electricity and water account and disconnect your services, this is for you.

Service Information

Service Information

Application Process

  1. Submit application and required documentation using EWA service channels.
  2. The application will be reviewed by the specialised team to verify that all requirements are met, and the customer will be contacted if needed.

Documents Required

(Not applicable for online channels)

  1. Official ID:
    • For Nationals and Residents
      ID card copy of both sides, or ID card reading data 
    • For Non-Residents
      Passport copy
    • For Commercial Customers
      Copy of the Commercial Registration Certificate
  2. Account Management Agreement Form

Service Fees

  • No Fees

Service Duration

  • 1 Working Day

Service Steps

  1. Submit Application
    Submit application and required documentation using EWA service channels.
  2. Application Review
    The application is being reviewed by the specialised team to verify that all requirements are met, and you will be contacted if needed.
  3. Your Service is Complete